Communications

Merger Complete

The merger of the the Mutual Domestic (Water Systems) into the Authority is complete. Office staff have standardized the customer policies and rates; and Field Operators implemented the functions of operatings as one system.

Managers, Specialists and Technicians are turning the Authority into the entity that Residents; Boards; Legislators; Agencies and supporters anticipated and envisioned, complying with state and federal laws and statutes.

A Special “Thank You” to the Authority Staff performing the work; the Board providing the direction and governance; and the individuals and organizations providing us the guidance and assistance.

Happy New Year!

Martin Lopez, GM

by LRGPWWA Team

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Important Notices

FRIDAY, MARCH 29, 2024

Our Payment Office will be under staffed, due to staff taking time off.

East Mesa Customers: Please note that, due to staffing issues, our East Mesa office is currently only open on Wednesdays from 10:00 a.m. to 3:00 p.m. We apologize for any inconvenience.

Our Board currently has 2 vacant seats for District 1 (Desert Sands area) and District 7 (Organ area). If you are a qualified elector in one of these Districts and would like to be appointed to serve the remainder of the term, see the Board Vacancy Notice on the Board & Elections page.

Doxo Warning! Third-party payment companies like doxo.com try to make it appear that they are partners assisting with your payment processing to us. Doxo and other third-party payment companies are NOT affiliated with the Lower Rio Grande Public Water Works Authority in any way. They may charge extra fees, and payments from doxo.com or others might be remitted to us late, resulting in late payment penalties on your account.

For information about all of your options for paying your LRGPWWA bills, click the “Payment Options” button on our website. The “Click to Pay Online” button on the Payment Options page will take you to our actual online payment site https://www.municipalonlinepayments.com/lrgpwwanm

Mesquite-Brazito Sewer Project began construction on 5/2/2022. See the Projects & Planning Page for information.

See Payment Options for information on Low-Income Household Water/Wastewater Bill Assistance Program.

Two job announcements are active on the Careers page.

Lower Rio Grande Public Water Works Authority Nondiscrimination Statement

The Lower Rio Grande Public Water Works Authority (LRGPWWA) prohibits discrimination in all its programs and activities on the basis of race, color, national origin, age, disability, and where applicable, sex, marital status, familial status, parental status, religion, sexual orientation, genetic information, political beliefs, reprisal, or because all or part of an individual’s income is derived from any public assistance program. (Not all prohibited bases apply to all programs.)

Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc.) should contact LRGPWWA Customer Service at 575-233-5742.

LRGPWWA Nondiscrimination Statement_102015

Click Here for More Information & Contact/Complaint Options