Customer Service & Billing Information
In accordance with NM Dept. of Public Health Emergency Order dated March 24, 2020, ALL Lower Rio Grande Public Water Works Authority offices are closed to the public except by appointment from March 26 to April 10, 2020. If you need to set up an appointment, call us at 575-233-5742 extension 1000 and leave a message. This could be extended, subject to further orders from the NM DOH. We urge our customers to utilize our online bill pay, automated telephone bill pay, or the payment drop boxes located at each office. We also urge you to follow NM Department of Health “Stay At Home” guidance to protect yourself and your loved ones.